Terms of Service.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the services provided by USClinX, LLC ("USClinX," "we," "our," or "us"), a Texas limited liability company headquartered in Lubbock, Texas, including the USClinX website at usclinx.com and the USClinX Verified Application service (collectively, the "Service").

By creating an account, submitting an application, or using the Service in any way, you ("Applicant" or "you") agree to be bound by these Terms. If you do not agree, do not use the Service.

These Terms apply to individual applicants. Participating observership programs are subject to a separate program adoption agreement.

2. Description of the Service

USClinX provides a credentialing and application standard for U.S. clinical observerships. The Service enables international medical graduates and final-year international medical students to complete a single, structured application that USClinX verifies and packages as a USClinX Verified Application, which may then be submitted to participating U.S. observership programs.

USClinX is not a placement service, a marketplace, an immigration advisor, or a visa sponsor. USClinX does not match applicants to programs, guarantee admission to any program, host observerships, or facilitate clinical assignments. Admissions decisions are made exclusively by participating programs.

3. Eligibility

To use the Service, you must be at least 18 years of age; be a graduate of, or a final-year student at, an international medical school; have the legal authority to enter into a binding agreement; and not be prohibited from receiving services under applicable law, including OFAC sanctions regulations. USClinX reserves the right to decline applications from individuals who do not meet these eligibility requirements.

4. Account Registration

To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify USClinX immediately at applicants@usclinx.com if you become aware of any unauthorized use of your account.

5. The Application Process

5.1 Structured Intake. The application requires you to provide accurate personal, educational, and professional information and to upload supporting documents as described in the USClinX Verification Methodology. All information submitted must be truthful, accurate, and complete.

5.2 Tier Determination. At intake, USClinX determines the applicable pricing tier based on your declared citizenship and residence history. The Standard Verified Application ($550) applies if you have resided exclusively in the United States for the prior seven years. The Extended Verified Application ($850) applies if you have resided outside the United States at any point in the prior seven years. The applicable tier and fee are disclosed before payment is collected.

5.3 Consent to Verification. By submitting your application, you consent to USClinX authenticating your credentials, reviewing your health and compliance documentation, and taking all other verification steps described in the Verification Methodology. Background screening is addressed in Section 5.5 and is initiated only after your separate authorization.

5.4 Accuracy Attestation. By submitting your application, you attest that all information and documents you have provided are true, accurate, and complete. Submission of false, misleading, or fraudulent information is grounds for immediate denial of issuance, revocation of any issued Verified Application, forfeiture of the application fee, and referral to appropriate authorities.

5.5 Background Screening. Applicants may be required to complete background screening through GBS or another third-party screening provider. Background screening is initiated only after applicant authorization. The screening provider may require its own disclosure and authorization forms. USClinX may receive screening status or results as part of the Verified Application process, subject to applicant authorization and applicable law. USClinX does not make program-specific eligibility, acceptance, placement, scheduling, or onboarding decisions based on the background screen. Programs remain responsible for reviewing background screening information and determining whether an applicant satisfies program-specific requirements.

6. Fees and Payment

6.1 Application Fee. The application fee is due at the time of submission, prior to verification commencing. Fees are processed through Stripe. You agree to Stripe's terms of service in connection with payment processing.

6.2 Pass-Through Surcharge. In cases where your background screening requires checks in three or more non-U.S. jurisdictions, USClinX may apply a pass-through surcharge to cover extraordinary vendor fees. Any such surcharge will be quoted to you in advance and will require your written consent before screening begins.

6.3 Refund Policy. Full refund: if USClinX is unable to complete verification for reasons attributable solely to USClinX, you will receive a full refund. Partial refund: if USClinX has commenced verification work — including initiating a background screening order — and the application cannot proceed to issuance, a partial refund may apply reflecting costs already incurred. Any partial fee will be itemized and disclosed to you before it is charged. No refund: no refund is provided where the Verified Application has been issued and submitted to participating programs, or where issuance is denied due to materially inaccurate or fraudulent representations by the applicant. All refund requests must be submitted to applicants@usclinx.com.

7. The Verified Application

7.1 Issuance. Upon satisfactory completion of verification, USClinX will issue a Verified Application and notify you by email.

7.2 Validity and Submissions. The Verified Application is valid for twelve (12) calendar months from issuance. During the validity period, you may submit to any number of participating programs at your direction.

7.3 Updates and Re-Issuance. You may update specified fields — including new USMLE results, additional letters, refreshed health screening, and updated liability documentation — at no additional charge during the validity period.

7.4 Revocation. USClinX reserves the right to revoke a Verified Application if it becomes aware that any verified element was materially inaccurate at the time of issuance, or that any submitted document was forged or altered. You and any program that received the application will be notified in writing.

8. Applicant Obligations

You agree to provide truthful, accurate, and complete information; upload only authentic documents; notify USClinX promptly if any information becomes inaccurate during the validity period; use the Service only for the purpose of seeking U.S. clinical observership experience; not attempt to circumvent or abuse the verification process; and comply with all applicable laws.

9. Intellectual Property

The USClinX name, the Verified Application format, the verification methodology, and all content on usclinx.com are the property of USClinX, LLC. Your uploaded documents remain your property; by uploading them, you grant USClinX a limited license to use those documents solely for performing the verification services described in these Terms.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, incorporated into these Terms by reference.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, USCLINX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. USCLINX DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY VERIFIED APPLICATION WILL BE ACCEPTED BY ANY PARTICULAR PROGRAM, OR THAT ANY APPLICANT WILL OBTAIN AN OBSERVERSHIP POSITION AS A RESULT OF USING THE SERVICE.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, USCLINX'S TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID TO USCLINX IN THE TWELVE MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL USCLINX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

13. Indemnification

You agree to indemnify, defend, and hold harmless USClinX, LLC, its members, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of the Service, violation of these Terms, submission of false or fraudulent information, or violation of any applicable law.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas. Any dispute shall be resolved exclusively in the state or federal courts located in Lubbock County, Texas, and you consent to the personal jurisdiction of those courts.

15. Termination

USClinX reserves the right to suspend or terminate your account at any time for violation of these Terms, submission of fraudulent information, or conduct harmful to the integrity of the Service. Sections 6.3, 9, 11, 12, 13, and 14 survive termination.

16. Modifications

We may update these Terms from time to time. Material changes will be communicated by email to applicants with active Verified Applications. Continued use of the Service after the effective date of changes constitutes acceptance.

17. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and USClinX with respect to the Service.

18. Contact

Questions about these Terms: applicants@usclinx.com · USClinX, LLC · Lubbock, Texas